Shelley Grell — Aotearoa New Zealand

Thirty years of strategy.
Now built with AI.

I'm a communications strategist and AI practitioner working across infrastructure resilience, operational systems, evidence, events and interactive tools. The method is consistent: interrogate the problem, verify what is true, design around real constraints, build, test and refine. This site documents the work.


About

Strategy, systems, evidence, build.

I founded Communicate IT in 1999 and have spent the decades since helping organisations communicate clearly under pressure — biotech, agritech, high-tech, investor relations, and crisis communications, with APR accreditation along the way.

A telecommunications resilience submission, a triathlon's race operations, and a word game that teaches you the word you missed look like unrelated things. They aren't. Each one starts the same way: work out what the problem actually is, find out what's really true, and build something a real person can use. The subject changes; the method doesn't.

AI is what makes the range possible. I came to it through study at AcademyEX — most recently on disruptive technology — and then through two years of using it every working day: not as a novelty, but as the thing that lets one person carry a project from research to a finished, tested tool. That's why the work here is usable rather than described.

I work from Golden Bay, Aotearoa New Zealand. The projects are live, constrained and accountable: systems have to work with real people, incomplete information, limited budgets and existing organisations. A useful build has to survive contact with all of that.


The work

Live

Infrastructure & resilience

How a small Golden Bay volunteer group turned lived telecommunications experience into structured evidence, an interactive map and a Commerce Commission submission.

Read the case study →
Live

Mind games

Scriptorium is a tile word game with a coach built in — after every turn it shows you the best word you actually had, and what it means. Free, ad-free, works offline.

Play it →
Live

Learning games

Built for learners who need a different approach, starting from a real request by a real teacher aide. Kim’s Game and Word Switch are both playable now.

Explore →
Live

Operational systems & handover

How a paper-heavy pool-key operation became a live Google-based system spanning registrations, agreements, payments, rostering, personalised communications and collection — designed from day one for eventual school ownership.

Read the case study →
Live

Family Archive Project

Digitising a family golfing scrapbook into a preserved, indexed, transcribed and browsable archive — while keeping the original evidence intact and source uncertainty visible.

Explore the archive →
In progress

Operations & events

Thirty years of running events, now with the systems to match: a local-first race operations tool for the Tinbum Triathlon.

Writing it up

Creative Lab

Experiment #001

Pookie lodges a formal complaint

Expressive Eleven v4 voice, AI storyboarding and one magnificently unimpressed cat. A tiny experiment in making something simply because it was fun to try.

Enter the lab →

Field notes

29 Sep 2026

A breadcrumb from Golden Bay before DevDay

A contemporaneous note on a striking change in ChatGPT’s orchestration and connected tool use — recorded in New Zealand before OpenAI DevDay 2026 began.

Read the field note →
29 Sep 2026

AI fluency in the wop-wops

What AI fluency looks like outside an AI-native company: learning across community work, advocacy, websites, operations and the messy boundaries of real life.

Read the field note →